Is EmpTrakr free to use?
Yes. EmpTrakr offers free core HRMS access for employee records, attendance, work time tracking, screenshots, and productivity visibility.
Frequently asked questions
Answers for teams getting started with EmpTrakr.
Learn how EmpTrakr handles free HRMS access, setup, employee monitoring, desktop tracking, screenshots, storage, privacy, admin controls, and support.
Help center
Frequently Asked Questions
Quick answers about pricing, setup, desktop tracking, screenshots, privacy, and support.
Pricing and setup
Do I need a credit card to start?
No. You can create a company workspace and begin setup without adding a credit card.
How long does setup usually take?
Most teams can create a workspace, add employees, configure rules, and install the desktop app in a short first setup session.
Time tracking and desktop app
What does the desktop app track?
The desktop app supports clock in and out, active and idle signals, screenshots, app usage, website usage, and work time summaries based on admin settings.
Can employees see their own activity?
Employees can use their dashboard to review personal time splits, shift history, active time, and work summaries.
Does EmpTrakr replace manual timesheets?
EmpTrakr reduces manual timesheet work by capturing attendance, work sessions, breaks, idle time, and productivity signals automatically.
Screenshots and storage
How are screenshots used?
Screenshots help admins verify work activity and review context during tracked work hours. Capture behavior depends on the organization's configured rules.
Where are screenshots stored?
Admins can connect company storage such as Google Drive or OneDrive so screenshots are stored in the configured company destination.
Can tracking rules be changed?
Admins can configure work time rules, idle thresholds, screenshot intervals, teams, employee settings, and related monitoring preferences.
Security, privacy, and support
Is EmpTrakr designed for transparent monitoring?
Yes. EmpTrakr is built around clear employee workflows, admin configuration, and practical visibility into tracked work activity.
Who can view employee activity?
Access depends on account roles and admin permissions inside the company workspace. Managers should only use monitoring data for legitimate workplace purposes.
How do I contact support?
Email support@emptrakr.com with your company name, admin email, issue details, and any helpful screenshots or error text.
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