Company setup
Get help creating your workspace, adding teams, inviting employees, configuring attendance rules, and starting with the free HRMS core.
Contact support
Get help from the EmpTrakr team.
Reach out for help with setup, account access, desktop app tracking, screenshots, attendance, app usage, website monitoring, security, and privacy questions.
Support email
One direct support channel.
Email is best for setup, technical, account, and security questions because it gives your team and ours a clear written trail.
support@emptrakr.comDesktop tracking
Ask about installation, employee login, clock in and out, screenshots, idle detection, app usage, website usage, and device setup.
Security and privacy
Contact us about responsible monitoring, employee visibility, account access, storage configuration, and privacy expectations.
Before you write
Include the context that helps us respond faster.
Company name and admin email
The page, feature, or device involved
Employee name or time range when relevant
Screenshots or error text if available
Setup resources